Answer Every Call While You're on the Tools
Full Week Plumbing answers every call you miss — talks to the customer and books the job, so no one rings out and calls the next plumber.
Stop losing customers while you're under a house.
Watch this before you book a call.
The Customers Who Call You
The homeowners worth keeping — and the ones the receptionist answers for.
Hot Water Cylinder Jobs
A hot water cylinder replacement is one of the best calls you can take — well paid, usually done in a day, and a grateful customer who'll call you again.
Your Go-To Regulars
They keep you on speed dial for every dripping tap and small repair, then tell the whole street about you.
Bathroom Renovations
An older villa or bungalow getting a new bathroom means real project work — and a customer who'll have you back for the next one.
These are the customers who call you. The receptionist makes sure none of them slip away.
Whoever calls, the receptionist answers the same way.
What Happens When You Miss a Call
Every missed call is a customer walking out the door.
The phone rings while you're under a house, and it goes to voicemail.
The customer hangs up and calls the next plumber on the list.
You spend the evening calling back, and half have already booked someone else.
The Customer We Focus On
Here's exactly who the receptionist answers for you.
Here's who we answer for you.
- Owns the home — they make the call and pay the bill.
- Has a cylinder 10 to 15 years old, or one already leaking, dripping, or running out of hot water.
- Lives in an older villa or bungalow on low pressure — a good candidate for a mains pressure upgrade.
- Lives inside the area you already cover — less travel and a lower minimum charge.
- Wants it done properly, not the cheapest — asks about heat pump cylinders and better showers.
That's who the receptionist answers for.
How Your Receptionist Works
From the first ring to the booked job, here's what happens.
It picks up the call
The phone rings while you're on the tools, and the receptionist answers instead of voicemail.
It talks to the customer
Friendly and calm, it asks what's wrong, the address, and when they'll be home.
It books the job
It puts the booking in your calendar and sends the details straight to your phone.
It texts the customer back
The customer gets a text so they know you've got it — and won't ring the next plumber.
Every Customer Answered
The calls you miss are the customers you lose.
A 7pm call goes to voicemail, and that customer calls someone else.
A Saturday call gets an answer on Monday, and that customer already booked elsewhere.
A message sits without a reply, and the next customer rings the next plumber.
It's a chain. Every link has to hold to win the customer.
The Full Week Plumbing
One receptionist, one job — answer every call you miss.
Answers Every Call
Picks up the moment you can't, day or night.
“The business that answers first usually wins the customer.”
- Answers every call you miss
- Day or night, weekends too
- Never sends a customer to voicemail
Talks to Your Customer
Friendly, takes the details, books the job.
“A ringing phone you don't answer is a customer you don't keep.”
- Asks what's wrong and the address
- Books a time that suits them
- Sounds like a real person on the line
You Get the Message
Every call lands on your phone with the details.
“Every call answered is a job booked.”
- The details land on your phone
- The booking goes in your calendar
- You see it the moment you're free
What Gets Installed
Your receptionist, set up and handed to you ready to go.
Your Receptionist
Missed Call Receptionist
Answers every call you miss, right away, in a friendly voice.
Takes the Details
Asks what's wrong, the address, and when they'll be home.
Books the Job
Puts the booking in your calendar and sends you the details.
Texts the Customer Back
So they know you've got it and won't ring the next plumber.
Works on Your Number
Set up on the phone number your customers already call.
Call It Right Now
Don't take our word for it — hear it yourself.
Call this number and talk to the receptionist yourself.
+64 03 567 3612It answers the way it would for your business.
The receptionist answers your missed call.
It takes the details and books the job.
The customer gets a text back.
What Are Missed Calls Costing You?
Plug in your numbers and see for yourself.
Count real calls from people asking about your services.
Voicemail, after hours or too busy to pick up.
What one new customer is usually worth to you.
How many answered calls turn into customers.
Missed Revenue per Month
$3,719
Missed Revenue per Year
$44,625
Most owners are surprised by the number.
How It Works
From first call to going live, here's how it goes.
Book a Call
A relaxed 30-minute call to map out your setup.
We Build Everything
We set up your receptionist on your number and the booking flow.
- Your receptionist on your number
- The booking and message flow
- Your hours and contact details
Go Live
A walkthrough live or by video — whichever you prefer.
Simple, Clear Pricing
One package, one price, no long contract.
Full Week Plumbing
Setup (one time)
$997 + GST
Monthly
$597 + GST
Month to month. Cancel with 30 days' notice.
- Missed call receptionist
- Takes the details and books the job
- Texts the customer back
- Every message on your phone
- Set up on your number
- Month to month, cancel anytime
Let's Get Your Phone Ringing
Pick a time and let's get your calls answered.
Watch the short video above, then pick a time that works for you.